This policy describes the ways we collect, store, use and protect your personal information. You accepted this policy when you signed up for our Service. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on the "Policy Updates" page of our website.
If you open an account, we collect the following types of information from you:
Before permitting you to use our Service, we may require you to provide additional information we can use to verify your identity or address or manage risk, or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.
When you are using our Service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer.
We send a "session cookie to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session. Once you log out or close your browser, this cookie expires and no longer has any effect.
You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.We reserve the right to collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
To process your payments, we need to share some of your personal information. We will not disclose your credit card number or bank account number to anyone other than PayPal or if we are required to do so to comply with a subpoena or other legal process as defined in our Criminal and Civil Subpoena Policies.
We may share your personal information with:
Green Halo Systems will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.
You can review and edit your personal information at any time by logging in to your account and clicking the Users tab.
If you have questions or concerns regarding this policy, you should contact us by using this form or writing to us at Green Halo Systems, Attn: Policy Deparment at 2431 Zanker Road, San Jose, CA 95131.
permissionGreen Halo Systems is providing information and services online as a benefit and service in for all users. Unless otherwise noted, Users may reproduce and distribute the information and data as made available to the users (with the exception of some graphics) from the Green Halo Systems web site without written permission. Any other organization or person may not duplicate this information or data without written permission. Green Halo Systems does not exert editorial control over materials that are posted by third parties onto this web site or materials that are e-mailed by third parties to any other. Green Halo Systems specifically disclaims any and all liability for any claims or damages which result from any postings by third parties. Although the Green Halo Systems site may includes links providing direct access to other Internet sites, Green Halo Systems has not participated in development of those sites, and does not exert any editorial or other control over those sites.
civilGreen Halo Systems does not release personally identifying information about our customers except in limited instances related to law, security, or safety, or with a customer's express permission.
To request customer information from Green Halo Systems in a civil case, you must serve Green Halo Systems at the address listed below with a valid subpoena or court order and agree to compensate Green Halo Systems for Green Halo Systems's subpoena response services. Prior to responding, Green Halo Systems may require you to provide a copy of the complaint or other supporting documentation to demonstrate the materiality of the information requested.
In response to a valid civil subpoena, it is Green Halo Systems's policy to notify the customer of the civil request for their information. In non-emergency situations, Green Halo Systems will generally respond after approximately fifteen (15) days, unless the customer presents Green Halo Systems with notice of having filed a motion to quash the subpoena or having sought similar protection from a court. Green Halo Systems reserves the right to object to the subpoena on any applicable grounds.
If you are seeking information regarding a customer, please provide as much of the following as possible: customer name, company name, account number, email address, mailing address, and telephone number. Please note that, regarding requests for customer information, Green Halo Systems does not retain such information indefinitely.
Green Halo Systems does not typically retain certain information such as outgoing email, downloaded email, or Web/chat logs. Please be advised that the Electronic Communications Privacy Act, 18 U.S.C. 2701 et seq., prohibits an electronic communications service provider, such as Green Halo Systems, from producing the contents of an electronic communication, even pursuant to subpoena or court order, except in limited circumstances.
Send all subpoenas and court orders seeking customer information only via U.S. certified mail, Airborne Express, UPS, or Federal Express to:
Green Halo Systems Subpoena Compliance Dept.
2431 Zanker Road
San Jose, CA 95131
Follow up requests may be submitted via facsimile at 408-943-8115 or via email at subpoena@corp.Green Halo Systems.net.
Subpoenas for information other than customer information must be served in accordance with applicable law. Green Halo Systems's registered agent for service of process is on file with the California Secretary of State.
For its subpoena response services, Green Halo Systems charges $75.00 per hour for research, $0.25 per page for copies, and $22.00 per package to respond by overnight delivery. Additional charges may apply for requests involving voluminous information or other time or cost intensive requests. Invoices should be paid within 30 days of receipt, with checks must be made out to Green Halo Systems, Inc.
Green Halo Systems reserves the right to determine in its sole discretion the applicability of this policy to any particular request and this policy does not create any enforceable legal rights, either for Green Halo Systems customers or for requesting parties.
Green Halo Systems does not release personally identifying information about our customers except in limited instances related to law, security, or safety, or with a customer's express permission.
To request customer information from Green Halo Systems in a Criminal case, you must serve Green Halo Systems at the address listed below with a valid subpoena or court order and agree to compensate Green Halo Systems for Green Halo Systems's subpoena response services. Prior to responding, Green Halo Systems may require you to provide a copy of the complaint or other supporting documentation to demonstrate the materiality of the information requested.
In response to a valid Criminal subpoena, it is Green Halo Systems's policy to notify the customer of the Criminal request for their information. In non-emergency situations, Green Halo Systems will generally respond after approximately fifteen (15) days, unless the customer presents Green Halo Systems with notice of having filed a motion to quash the subpoena or having sought similar protection from a court. Green Halo Systems reserves the right to object to the subpoena on any applicable grounds.
If you are seeking information regarding a customer, please provide as much of the following as possible: customer name, company name, account number, email address, mailing address, and telephone number. Please note that, regarding requests for customer information, Green Halo Systems does not retain such information indefinitely.
Green Halo Systems does not typically retain certain information such as outgoing email, downloaded email, or Web/chat logs. Please be advised that the Electronic Communications Privacy Act, 18 U.S.C. 2701 et seq., prohibits an electronic communications service provider, such as Green Halo Systems, from producing the contents of an electronic communication, even pursuant to subpoena or court order, except in limited circumstances.
Send all subpoenas and court orders seeking customer information only via U.S. certified mail, Airborne Express, UPS, or Federal Express to:
Green Halo Systems Subpoena Compliance Dept.
2431 Zanker Road
San Jose, CA 95131
Follow up requests may be submitted via facsimile at 408-943-8115 or via email at subpoena@corp.Green Halo Systems.net.
Subpoenas for information other than customer information must be served in accordance with applicable law. Green Halo Systems's registered agent for service of process is on file with the California Secretary of State.
For its subpoena response services, Green Halo Systems charges $75.00 per hour for research, $0.25 per page for copies, and $22.00 per package to respond by overnight delivery. Additional charges may apply for requests involving voluminous information or other time or cost intensive requests. Invoices should be paid within 30 days of receipt, with checks must be made out to Green Halo Systems, Inc.
Green Halo Systems reserves the right to determine in its sole discretion the applicability of this policy to any particular request and this policy does not create any enforceable legal rights, either for Green Halo Systems customers or for requesting parties.
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